If you do not have a Google key saved, please submit a request to apply for unbundling Google authentication.
Submit a request at：https://help.bitmake.com/hc/en-us/requests/new?ticket_form_id=5915090341391
①Choose the question type-apply to unbundle Google Authenticator.
Note: Please select the exact type of problem for priority and timely handling
② Enter the email address used to register for BitMake.
③ Enter the subject.
④ Simple Description.
⑤ Please enter the approximate time of account registration and the city where the account is frequently logged in.
⑥Please describe account Trade History or Transfer Record.
⑦Please submit a photo, the photo needs to be ID and white paper together with a handheld photo.
Photo requirements：In the photo we need to see you holding your ID and white paper on which should be written: I apply to unbind the Google verification of the account bound in BitMake, the account number is XXX (registered email addressl) time, signature.
⑧ Click submit and wait for the customer service commissioner to verify the processing (generally within 24 hours of processing completed).